#Social Media China #Tourism & Travel Retail

7 things to know about the new Chinese Tourists

Last modified: April 20, 2017

In the past, when Chinese tourists decided to go abroad, they would first get information from travel agencies near their home, buy an all-inclusive travel pack with guided tours for a trip in Europe lasting 2 weeks and hop on a bus filled with other Chinese tourists.

Even if the old generation still wants to go travelling this way, the intrinsic characteristics of Chinese tourists have inherently changed.

1: The Chinese tourist is younger and energetic

The new generation, the millennial generation, is taking over little by little the old wave of Chinese tourists. Young and fresh, these new Chinese tourists don’t have the same aspirations. They are living in a society, which is more and more modern in terms of infrastructures and culture. The massive arrival of global companies in industries such as: hospitality, fashion, fast food, or technology helped in creating more open-minded tourists.

chinese tourists ageSource: SME Europe Centre – 2015 report

 

As you can see above, almost half of Chinese tourists are aged between 15 and 35 years. This means that they were born between 1980 and 2000.

2: A higher standard of living

Because of China’s strong economic growth these last 30 years, foreign companies investing in China while Chinese companies are getting bigger and investing in return, assisted greatly to Chinese citizens improved standard of living.

chineseannualsalary

According to a study from McKinsey, in 2012, 20% of the Chinese population located in urban areas (256 million) were from the middle class, against an estimated share of more than 50% in 2022. As we can see on this graph from Statista, the annual average wage in China has been increasing incrementally these last 10 years with a salary level multiplied by 3,5 between 2004 and 2014.

 

3: More independent travellers …

 

chinesegirl

Not only the new Chinese tourist is young, with an improved income, he is also more autonomous and are less afraid of the unknown. In fact, contrary to their parents or grandparents, more and more Chinese tourists of the new generation prefer travelling in couple, friends or even alone. The activities they are attracted to are not limited to museums or historical sites. They enjoy more leisure activities that are more atypical such as trekking.

 

4: Internet and social media

 

9733284483_e147eda73b_z

Today’s Chinese tourists are young, energetic and open-minded. In order to benefit from their trips and to find interesting offers, they don’t hesitate to use the wonderful Internet tool.

China is one of the most connected countries in the world with more than 660 million Internet users. Social media usage is daily in China with 9 out of 10 have at least one account on one of the most well-known Chinese social media. Thus, it’s natural for a Chinese to look for information online before buying a product or touristic service. Also, Chinese tourists believe more in online travel agencies than in traditional travel agency (13% against 10%).

 

The main social media platforms in China are WeChat (Weixin), Weibo, QQ, and other several websites such as forums and blogs. Concerning searching online, Baidu is the main search engine used in China.

5: A diversity of Chinese traveller profile

profile 

According to a report published by Z Punk.de, the new Chinese tourist is not homogenous. There are different types of traveller.

The first profile is the “adventurer”.

The adventurer doesn’t really attach much importance to traditional sites and famous monuments. They mostly want to gain original experiences that are maybe more “physical” such as trekking or skiing.

The second profile is the “connoisseur”.

He is older and may be part of the Chinese highest income group. The main difference here is the fact that these kind of tourists want to delve in the foreign culture by visiting specific local places, tasting local products such as wine or cheese, and gain further insights.

The third profile is the “dreamer”.

 

They surely have a vision board or pictures of the places they have also wanted to visit. They are attracted by beautiful, romantic places. These kind of traveller may be going for example to France for their honeymoon and visit Venise to enjoy the sights. The last profile is the “relaxed tourist”. His main aim is not to visit and have sore feet but to enjoy its trip by getting away from the Chinese crowd; daily life, pollution and other variables that may hinder their happiness back at home.

All of these profiles are still strongly linked to basic Chinese culture norms such as the

Importance of the Face « mian zi », and how do others perceive them. They don’t hesitate to share their experiences and pictures on their Chinese social media account.

 

6: Shopping, Shopping

china-social-media-011 Source: China Internet Watch

Shopping

If there is one thing that didn’t change about Chinese tourist, it’s the fact they love shopping for luxury products abroad. These products are very expensive in China and are regarded as important when showed to other Chinese people. Like we said earlier, showing that we are able to pay for this kind of expensive product will improve our reputation if we are Chinese.

About 60% of the Chinese tourist budget is dedicated to Shopping. The Chinese tourist has now in average a better income and can thus spend more, in moderation of course and buy luxury items to show to their friends and family on social media platforms. 

7: They don’t travel for the same reasons …

chinesestudent

Since these last few years, new niche markets emerged in the Tourism industry. Among those, there are the Medical Treatment Tourism and the Educational Tourism.

Medical tourism

The first niche market is Medical Tourism, which refers to Chinese people going abroad to seek for treatments. These medical treatments can go from childbirth to cancers. The Convoy Union Medical Clinic offers to its Chinese clients for 10,000 USD a year a complete Check-up with online follow-up. The main reasons Chinese people want to go abroad to receive treatment are various, some of them are: the lack of personnel in hospitals, out-dated equipment or technologies and low quality of delivered service the patient. The main destinations for illnesses and delivery are: Singapore, United Stated, South Korea and European countries. The Tourism organisation of South Korea welcomed 400,000 Chinese tourists in its plastic surgery hospitals.

The second niche market is Educational Tourism.

China is the bigger “exporter” of brains. Parents, even those from middle-class, do their best to send their children to study overseas: the USA, France or the UK, etc. According to SME report, 9 out of 10 Chinese with an asset of 14 million euro want to send their children to study abroad.

 

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5 thoughts on “7 things to know about the new Chinese Tourists”

  1. Really Good article. I am a travel agency in Italy and want to attract more Chinese travellers, VIP clients . Can you help me.

  2. It is a good article, I advice you to maybe put a call to action at the end of your article, to let travel agencies outside of China to contact you.

  3. All of this is true! We can easily notice a Chinese tourist, the keys to seducing them can change with time but basically they think before buying

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